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Terms & Conditions

 

TERMS AND CONDITIONS TO BUY IN TRUBBIANI STORE.
Italian Version 

To buy in Trubbiani Store is safe and easy !!!

PAYMENTS.

It is by now possible to purchase a bicycle or an accessory just choosing among three different way of payment.

Credit Card.
( insert the payment gateway system )

Anticipated Bank Transfer.
Having chosen this type of payment, after processing the order you can transfer the order amount to the account N- ……………
As soon as the order amount is credited on our account, we will proceed with the preparation and the expedition of the order.
We suggest forwarding a copy of the bank transfer to our mail address commerciale@trubbianicicli.it to speed up the whole process and shorten the waiting time of delivery.

Bank transfer details are also contained in the order confirmation.

Cash on Delivery.
This type of payment will let you pay directly the Courier at the delivery of the bicycle or any accessory.
Please notice the following important information:
Payment is accepted only in Euro
The minimum amount of order is 20 €, the maximum amount of order is …….
Only the exact sum of money can be accepted by the Courier.
Checks or any other form of payment cannot be accepted.

 


 

TIME AND COST OF DELIVERY.

The cost of delivery within the European Union is 20 €.
The Delivery service is provided by ………………….
Packaging is trackable from the moment of sending until destination.
Please mail to us to know your tracking number: commerciale@trubbianicicli.it

Delivery time in Italy is:3 to 7 working days
Delivery time in the European Union is 5 to 12 working days

Time and Cost for Delivery for Extra European Countries.
At the moment we do not accept orders form Extra European Countries in the website, however in case of interest of purchasing one of our bicycles, please mail us to commerciale@trubbianicicli. We will provide you with information related to cost of delivery, shipment and taxes.

Payment accepted in this case will be exclusively cashed in advance.

 


 

CONTRACT WITHDRAWAL.

Trubbiani Store accepts a withdrawal after the receiving of the goods within 7 days from the day of receiving the goods by the customer.
The withdrawal is accepted by any reason under the condition that the goods are in the original shape and that were not used by the customer.

To access to the withdrawal right, please send us a mail to commerciale@trubbianicicli.it
With the following information:

Name:
Surname:
Contract Number ( your Order Number ):
Date of Order:
Date of Collection of the Goods:
Personal Address:
Telephone Number:

Date:

The mail must contain the terms: Notification of Withdrawal from Contract Number ( please specify your order number )

To access to Withdrawal rights the product must be shipped back in the original package.
The product cannot be damaged for causes not related to transport.
The Customer should provide to pack the product with care, to ensure that will not receive any damage during the transport back to the factory.
The Customer should pay the cost of delivering the goods back to the factory.

Trubbiani Store will refund the total amount of the order assuming that the product will be returned in the original conditions, with no missing or damaged parts.

Trubbiani Cicli 2020 - all rights reserved.

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